The lovely chaps at Magnet are always looking for new ways to look after its customers, and now they gone a step further and launched Smart Care.
This is brand new concept that takes customer further than any other kitchen retailers.
Customers who choose Magnet to install their kitchen can now request a Smart Care visit 12 months later to ensure that their kitchen is still performing as well as it was on the day it was installed.
The check will look a the alignment of cabinets, smooth action hinges, the condition of sealant, plumbing, and much much more.
The customer then gets a full report and useful advice for the ongoing care and maintenance of their kitchen.
Alison Coleman from Magnet told us “This is a huge investment for Magnet as we expand our already comprehensive Full Circle Service. It shows how proud we are of our kitchens and how committed we are to providing our customers with the ultimate in after sales care.”
We all like to feel looked after, so this is a lovely idea from Magnet!
This entry was posted on Monday, July 19th, 2010 at 5:27 pm and is filed under News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.